Shipping Policy

General Shipping Information

  • Most SOLOS orders ship the same business day if ordered by 3PM Pacific Time.
  • USD 5.99 standard shipping will be applied for United States domestic, for order amount less than USD 100.
  • We'll email you tracking information as soon as your order ships.
  • Just give us a call if you would like to provide personalized delivery instructions, choose delivery times and dates, or hold/redirect packages. You can also perform these actions yourself via FedEx's Delivery Manager , with FedEx shipping.

You'll Get Your Order Fast

Most orders ship the same business day if ordered by 3PM Pacific Time, An additional day is added if order is placed after 3PM Pacific Time. We use FedEx as our primary carrier,See the below map for FedEx estimated delivery times.

*Map is for informational purposes only and is based on FedEx Ground Service Maps. Your transit time and carrier may vary. Please note that larger orders that require freight shipment may take an extra day to process and prepare for shipment.

Bulk Delivery:

If you have bulk order delivery and need further assistance, please contact our online customer support or [email protected] , One of our customer service representatives will help you with your delivery requirements.

Shipping Outside the United States:

  • Currently we do not provide international shipping beyond the United States. However, there are many freight forwarders located in the United States that can effectively manage your international delivery. We will ship to any of these freight forwarders for free. Our website includes shipping weights and dimensions on all SOLOS products, making it easier to find a freight forwarder to assist you with exporting your order.