General Shipping Information
- Most Solos-IT orders ship the same business day if ordered by 3PM Pacific Time
- USD 5.99 standard shipping will be applied for 48 contiguous United States, for products
- except Solos cabinets, ergonomic carts and stand up desk.
- USD 49 heavy shipping will be applied for United States, for products such as Solos
- cabinets, ergonomic carts and stand up desk.
- There will be extra 5 dollars for shipping to the Alaska and Hawaii.
- We'll email you tracking information as soon as your order ships
- Just give us a call if you would like to provide personalized delivery instructions, choose delivery times and dates, or hold/redirect packages. You can also perform these actions yourself via FedEx's Delivery Manager , with FedEx shipping.
- Most orders ship via FedEx Ground, however very large items or bulk orders will ship via a Freight Carrier, and small items, such as cables or small products, usually ship via United States Postal Service (USPS)
You'll Get Your Order Fast
Most orders ship the same business day if ordered by 3PM Pacific Time, add one day if ordering after 3PM Pacific Time. We use FedEx and USPS as our primary carrier, see the delivery time estimated below for your reference.
*Map is for informational purposes only and is based on FedEx Ground Service Maps. Your transit time and carrier may vary. Please note that larger orders that require freight shipment may take an extra day to process and prepare for shipment.
If you have bulk order delivery and need further assistance, please contact our online customer support or [email protected] , we will help you for designated delivery requirements.
Shipping Outside the United States:
- To Canada: Your shipping cost includes all duties and taxes, so your order will ship through customs without you having to worry about surprise fees. Your shipping cost is discounted by the typical cost of shipping your order within the contiguous US. Orders to Canada may take 2-3 extra business days before shipping. Some bulk orders may require additional freight, but we will contact you if that's the case to determine the best shipping method
- To Countries Other Than the United States and Canada: Currently we do not provide international shipping beyond the United States and Canada. However, there are many freight forwarders located in the United States that can effectively manage your international delivery. We will ship to any of these freight forwarders for free. Our website includes shipping weights and dimensions on all Solos products, making it easier to find a freight forwarder to assist you with exporting your order.