Frequently Asked Questions

General Questions

Q: How can I contact SOLOS?


Q: Where are SOLOS located?


About SOLOS Desk

Q: Which desk should I choose from?


Q: How can I adjust from sitting to standing?


Q: Can I use my own desktop instead of yours?


Q: What's the difference between the basic desk and premium desk?


Q: Premium desk vs. v2 premium desk, can you tell the differences?


Q: Is it optional to install the casters?


Q: Do you have any local stores where I can test your products?


Q: Can I install a keyboard tray and other space-saving accessories to my standing desk?


Q: How many monitors will your desk hold?


Q: What size of monitors can be used with your monitor arms?


Q: What desks work well for taller users?


Q: How can I assemble a desk?


Q: Why my standing desk goes up when I press the [down] button, and vice versa?


Warranty & Return

Q: Is there a warranty on the desks?


Q: What is the return policy for your desks?


Shipping

Q: How long will it take for my order to ship out?


Q: Where do your desks ship from?


Q: Do you offer expedited shipping?


Q: How much does your shipping cost?


Billing

Q: Do you accept PO’s?


Q: What are your payment methods?